What is Ipswich Hospice?
What is Palliative Care?
Can anyone access in-patient services at Hospice?
Can anyone access bereavement support at Hilda's House?
What other services does Hospice offer?
How is Hospice funded?
What costs are involved to access services at Hospice?
Where is Ipswich Hospice located?
When can I visit?
Can a patient go out during their stay?
What kind of food is served?
What is in each room?
Can I bring my pet?
How can I help?
Are donations tax deductible?
Who do I contact for more information?
What is Ipswich Hospice?

Ipswich Hospice is a community owned facility, providing end-of-life palliative care to terminally ill people and support for their families.  Inpatient services are provided in in a home-like environment in our 7-bed inpatient facility which operates 24 hours a day, 7 days a week.  Hilda’s House provides bereavement support services to the Ipswich community and operates in business hours Monday to Friday.

What is Palliative Care?

“Palliative care is an approach that improves the quality of life of patients and their families facing the problems associated with life-threatening illness and progression of chronic disease through the prevention and relief of suffering by means of early identification and impeccable assessment and treatment of pain and other problems, physical, psychosocial and spiritual.”

Can anyone access in-patient services at Hospice?

Potential patients at hospice would have a life limiting illness and be in the last 3 months of life. 

Patients can be referred to Hospice by a hospital, Doctor, community service or self-refer. 

Appropriateness of admission with respect to our resources is determined by the Palliative Care Consultant, Clinical Manager or Director of Clinical & Business Services. 

Please see Services section for more information

Can anyone access bereavement support at Hilda's House?

Please visit the Services page for more information about Hilda’s House.

What other services does Hospice offer?

Allied health services such as physiotherapy or podiatry are not provided but can be arranged.

How is Hospice funded?

Hospice is 50% funded by State and Hilda’s House by Commonwealth grants. The balance of funding for Hospice  comes from generous donations, payroll deductions and fundraising events. Hospice can also claim a portion of costs through Department of Veteran Affairs and Private Health funds for eligible patients.

What costs are involved to access services at Hospice?

Hospice has a “no set fee” for its services. 

Although Hospice can claim a portion of the expenses through Department of Veteran Affairs and Private Health funds for those patients who are eligible, unfortunately this covers only some of the costs involved in providing care.  The real cost of care exceeds $750 per day therefore the vast majority of costs are met through donations and fundraising. 

Hospice needs and encourages financial assistance from guests and families accessing our services.  We appreciate regular donations, if possible, during the guests stay with us. 

The grief and bereavement programs offered by Hilda’s House also have a “no set fee” so donations are requested for community members accessing these services.

Where is Ipswich Hospice located?

Ipswich Hospice is located at 37 Chermside Road in Eastern Heights. We are situated on the corner of Chermside and Robertson Road across from Limestone Park and service all of Ipswich and the West Moreton Community.  

 Hilda’s House is located next door to Ipswich Hospice at 39 Chermside Road Eastern Heights. 

Parking is available in both the Hilda’s House and Ipswich Hospice Parking lots, alternatively there is plenty of street parking available.

When can I visit?

Visiting hours are unrestricted, but patients may choose to limit visitors and the length of stay. 

Hospice doors are locked after hours. Access through the Nursing Wing entry is available by ringing the doorbell to the left of the door.

Can a patient go out during their stay?

All outings must have approval from the GP, and are then arranged with the Nursing team.

What kind of food is served?

The kitchen team prepares meals for individual patients. The main meal of the day is at lunch. Our Kitchen Team can take orders for sandwiches for family and friends prior to 10am daily at a nominal charge. Kitchen resources are limited at weekends and on public holidays, so meals are available only for patients at these times. 

Visitors are welcome to bring in their own food. There is a small fridge in each room and a microwave in the family room for reheating. 

The hospice kitchen is available only for Hospice staff, to comply with regulations.

What is in each room?

Each room has a CD/DVD player, TV, Fridge, Air conditioner, and an outdoor deck. A family room is available with a microwave, coffee and tea making facilities and there are outdoor areas and gardens around Hospice.

Patients should bring with them personal toiletries, shavers, incontinence aids, casual day wear, nightwear, underwear, socks, footwear & slippers.

Hobbies, music, photos, small sentimental items, medications and scripts currently used, dressings for wounds, and mobility equipment if used.

Can I bring my pet?

Pets are welcome for a visit but must be controlled and clean. 

How can I help?

Assistance is welcomed in many different ways including donations, volunteering, payroll deductions, bequests, memberships and/or sponsorship.

More information about how to support us can be found here.

Are donations tax deductible?

Yes, donations of $2 or more are tax deductible. 

Who do I contact for more information?

Contact details for Ipswich Hospice Care can be found here.

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